Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

Details
Hours
Regular Hours:MONDAY-SUNDAY

Contact Info

Phone:

Main - 712-792-5635

Extra - 712-792-9400

Address:
1524 E Us Highway 30 Carroll, IA 51401

Reviews

5
156 Reviews
Select your rating
Write a Review
T
terryhammon73

12/31/15

1 Reviews0
5.0

The experience was quick and easy. I filed a claim online and within a day I had a new garbage disposal equal to the one I originally had. The repair technician also was able to help me with a small water problem I was having. I was highly satisfied with this company.

Was this Review helpful to you?0
N
nancycollazo96

12/24/15

1 Reviews0
5.0

He was an elderly gentleman, very professional and dedicated. Called back when the part came in and returned when it needed to be revised . Polite and old school knowledge and job ethics. He was the first one to take the call for a microwave repair and he got it done.

Was this Review helpful to you?0
J
joannstanly36

12/18/15

1 Reviews0
5.0

Very pleased with the company that came out to work on my water heater. Has to be replaced but so satisfied with the quick response to my problem. Thank you ahs

Was this Review helpful to you?0
M
mrhippach16

12/10/15

1 Reviews0
5.0

It has been awhile since we had to use American Home Shield, but I have to say they came through. We needed a plumber over the weekend and AHS came was able to get one to us.

Was this Review helpful to you?0
C
christinaarucandelgado48

11/30/15

1 Reviews0
5.0

The contractor was very quick to respond and fixed the problem on his first visit. He was very knowledgeable and professional. He kept in contact with me throughout the entire process. Very satisfied!

Was this Review helpful to you?0
J
joserodriguez26

11/17/15

1 Reviews0
5.0

The resolution of the problem was kind of acceptable and the work from the contractor was very helpful

Was this Review helpful to you?0
M
maryzapor77

11/09/15

1 Reviews0
5.0

AHS quickly referred me to a repair company each time I called for service, and they contacted me quickly also. I was able to get service when I was available. I was pleased with the promptness. One service was not covered (leaking pipe outside the home), but another was (dryer that didn't dry). The service person was professional and fixed the problem.

Was this Review helpful to you?0
E
eddiemorris482

10/30/15

1 Reviews0
5.0

We had a dishwasher to fail and the response was prompt. The first contractor could not determine the problem, so a second contractor found that the unit could not be repaired. The AHS product dept. immediately offered a replacement unit or we could pick from several with a reasonable dollar amount allowed. The replacement was delivered on time and was installed to our satisfaction. Good job.

Was this Review helpful to you?0
E
eddiemorris481

10/30/15

1 Reviews0
5.0

We had a dishwasher to fail and the response was prompt. The first contractor could not determine the problem, so a second contractor found that the unit could not be repaired. The AHS product dept. immediately offered a replacement unit or we could pick from several with a reasonable dollar amount allowed. The replacement was delivered on time and was installed to our satisfaction. Good job.

Was this Review helpful to you?0
L
lolajones7593

10/21/15

1 Reviews0
5.0

My experience with AHS has always been above expectations. The contractors were knowledgeable about what they were doing, they were always on time, and I have always been satified with the services.

Was this Review helpful to you?0
P
paulalanham77

10/14/15

1 Reviews0
5.0

Water heater replacement. Water had leaked all over my basement floor. I called AHS service and they had someone call me immediately. This occurred on a Friday and someone was out very early Monday to take care of it. I thought maybe they would replace it with a cheap water heater and curious I googled one. My water heater replacement costs about $800 for the unit. Add on labor to install it would have been pricey. It costs me $60. I have used my plan before and as a single female I am thankful I have it.

Was this Review helpful to you?0
R
richardleighton39

10/07/15

1 Reviews0
5.0

There was that day when my hot water heater started leaking. I called AHS, got a work order and in just a couple of hours the company that was going to do the work called and set up an appointment for the next day. The next day right on time a worker showed up and drained and removed the old water heater, installed the new one and brought everything up to code. In just a matter of a few hours I had hot water. Service like that is rare these days.

Was this Review helpful to you?0
L
lauraelrod17

09/30/15

1 Reviews0
5.0

When I contact AHS, the contractor usually calls the next day to set up a time to come to my home. My most recent experience involved my HVAC unit not cooling and the contractor came out on a timely basis and was able to take care of the problem quickly.

Was this Review helpful to you?0
A
adrianchisholm59

09/24/15

1 Reviews0
5.0

My experience with American Home Shield (AHS) has been nothing but satifactory. I have used them for different projects throughout the year. The contractors have responded to service calls in a timely manner. They came prepared for work, and have done their jobs in the most professional manner. The service from both AHS and their contractors has been tremendous, and I would recommend them to any and all home owners. My expererience last year has been great and I look forward to this coming year. AHS keep up the wonderful work, I appreciate the outstanding service you provide.

Was this Review helpful to you?0
G
gailstout102

09/16/15

1 Reviews0
5.0

I have used American Home Shield twice now. The first time for a leaky dishwasher and the last time for Freon in the air conditioner. The customer service was great on both ends, and very professional. The work was also done in a timely manner. You don't have to wonder what serviceman to call, it's taken care of for you. I have recommended this service to others.

Was this Review helpful to you?0
R
roymueller85

09/09/15

1 Reviews0
5.0

The ability to submit a request for service online is very fast and easy. The contractor response within the next hours or day is also well done. The contractor was on time and knew what they were doing.

Was this Review helpful to you?0
R
rosemaryasta86

09/07/15

1 Reviews0
5.0

I have been a customer for many years and each time a repair was needed within 24 hours or less an appointment was made by AHS for my repair to be completed.

Was this Review helpful to you?0
P
partheniaharrell25

08/19/15

1 Reviews0
5.0

This past summer my air conditioner did not work. I called American Home Shield and someone assisted me and got my air conditioner up and running within an a hour. The Technician was well versed and knew what he was doing. Thank you American Home Shield for prompt service.

Was this Review helpful to you?0
D
davidhughes39

08/13/15

1 Reviews0
5.0

Our pump on the furnace went out, we called AHS. The customer service was very plesent. the heating company came the next day and repaired the damage pump. the worker was very nice and made sure every thing was working before he left.

Was this Review helpful to you?0
M
marshasnyder28

08/05/15

1 Reviews0
5.0

Made timely appointment, was on time, clean cut looking young man, found problem , fixed it in timely manner, was knowledgeable, and ready to answer all questions. Very satisfied with experience.

Was this Review helpful to you?0
Categories
Homeowners Insurance, Insurance
Suggest an Edit
Are you the business owner?Claim This Business
Data provided by one or more of the following: Thryv, Data Axle, Yext.