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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
116 Reviews
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M. L.

12/16/21

Provided by Doctor.com
2 years of braces

We had a great experience with Dr Chen. My son was very uncertain and shy, she made him feel heard and confident on each step. We never feel rushed and have had no problems making convenient appointments. Dr Chen answered any questions I had in clear understandable terms. The price was very reasonable. I'll be back with my daughter soon!

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Anonymous

07/12/21

Provided by Doctor.com
Wonderful care and patience with my daughter's teeth!

It's been great. She's always been welcoming and supportive of my daughter with her braces. Thorough, thoughtful and professional.

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Joanna G.

05/18/21

Provided by Doctor.com
Dr. Chen made braces less scary & the end result was beautiful!

Dr. Chen has great patience and skill. Her office is clean and bright and her team is amazingly responsive! I would greatly recommend Dr. Chen's ortho expertise. She suggested us work with a speech therapist for tongue thrust and it has helped greatly and my daughter's time in braces took less time than expected.

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Julia C.

08/22/22

Provided by Doctor.com
Amazing experience with Dr. Chen and her office manager, Erica! Always on time, Always taking time a

Dr. Chen is a real professional w/ lots of knowledge. She makes the parent calm and confident in what she is doing. My kids was always looking forward for the appointment w/ Dr. Chen since they were so fast and painless.

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Jasmine P.

11/10/21

Provided by Doctor.com
There's just so much trust and reliability in Dr. Chen!

Not only do Erica and Dr. Chen go out of their way to make this an easy experience - but they also even came to me to drop off retainers. I had some anxiety with everything but she was patient and really kind to me all the time. I am beyond impressed by how beautiful my smile (and confidence!) has become (: They really made this a quick, easy, and simple process. I'm sad to not be able to see them as often.

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Sonja S.

10/11/21

Provided by Doctor.com
Consistent, quality treatment

My 2 sons have been treated by Dr. Chen since about 2016, first with Phase 1 treatment and now with Phase 2 treatment. We have been impressed with her kindness, communication and the treatment itself. Erika at the front desk is also a pleasure to work with. Definitely recommend Dr. Chen's office!

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Jason N.

10/18/21

Provided by Doctor.com
Jean Chen was extremely helpful and sincerely cared to make your whole experience great

Through the whole process of receiving Invisalign with Jean Chen, she was of the utmost of help. From the beginning of the process, Jean Chen explained to my what the whole process would be like beginning to end. She provided answers to all my questions. She was especially great when answering any concerns I had; letting me know what to expect and at what point in the process my concern would be addressed. Dr. Jean Chen is extremely kind and accomodates to her patients, making you feeling comfortable every step of the way!

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Libby T.

09/23/21

Provided by Doctor.com
Excellent orthodontic care for my daughter

Dr. Chen was kind, gentle, professional, and competent throughout my daughter's orthodontic treatment. From the beginning, she was careful to explain the plan and each step along the way. Sophie never complained about having to go to her appointments, and her smile looks great!

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Devin G.

10/18/21

Provided by Doctor.com
Absolutely Wonderful!! Very pleasant experience throughout!

My experience was amazing from start to finish. Very clear with what i needed to do. Very accomidating. Worked with my schedule. Left feeling great about my smile and left with 10x the confidnce that i came with. 5 stars!

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Anonymous

10/22/21

Provided by Doctor.com
Dr. Chen is amazing!

My experience with Dr.Chen was great throughout the entire treatment. She listened carefully and made great suggestions.

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Brittany W.

07/20/22

Provided by Doctor.com
Great experience from consultation all the way to maintenance!

Dr. Chen has been so helpful through the braces process. She takes the time to explain and make the patient feel comfortable and at ease. Also, Erica at the front desk is extremely warm, helpful and understanding. Great experience!

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Arodi G.

07/11/22

Provided by Doctor.com
incredible good

very satisfied

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Alyssa W.

09/14/22

Provided by Doctor.com
WONDERFUL AMAZING INCREDIBLE

I had a wonderful experience with Dr. Chen. She is the best orthodontist I have had the pleasure of being treated by. I will be recommending her to everyone who may need an orthodontist.

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Martin S.

05/25/22

Provided by Doctor.com
Top Notch Orthodontics; from Professionals Who Care

Dr. Chen and Erica are very knowledgeable and experienced. Erica helped us seamlessly navigate our way through a potential quagmire of insurance / payment / billing issues.

Dr. Chen's knowledge and experience is matched by her warm and engaging nature. She also explains pros and cons of treatment options in terms that everyone can understand.

We've been to many medical practitioners - most of whom were pretty solid; those professionals should consider visiting Dr. Chen's offices, to learn how they can improve their own approach to care-giving.

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Meg K.

03/28/22

Provided by Doctor.com
Exellent

Dr.Chen is always encouraging and makes patients feel comfortable. She is a very reliable orthodontist!

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Lindsay S.

06/13/22

Provided by Doctor.com
Exceptional

Dr. Chen is wonderful. She listens and addresses and concerns that I have. She always make sure that I leave having had a great experience. She is always kind and professional. Erica is also amazing!

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Ashlie H.

08/26/21

Provided by Doctor.com
Best experience ever!!!

I am so very happy with my overall experience with this place. The care my daughter received was the best. I could not ask for more. Very easy to set up appointment times. They were always willing to answer any questions i had and provide good information. I drive an hour to and from my appointment and it was worth every trip and I would do it a again.

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S. L.

01/05/22

Provided by Doctor.com
Erika and Dr Chen are so friendly, helpful and knowledgable

With two kids, we have seen Dr. Chen for man years and have always had a great experience at every visit. She and Erika are so friendly and always provided such a welcoming environment

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Kirk D.

05/06/21

Provided by Doctor.com
professional

Results have been very good so far. Any issues have been addressed quickly.

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Katie H.

03/17/21

Provided by Doctor.com
This has been a seamless, caring, & effective experience overall.

Dr. Chen has been the perfect orthodontist for my introverted daughter. She has taken exceptional and gentle care of my daughter, really listening to her needs and desired outcomes. We have had complete trust in the decisions she's made about the course of action to take to get my daughter's smile looking healthy and to a result my daughter is comfortable with. Dr. Chen has responded quickly when we've had minor emergencies like broken brackets or lost retainers so the course of treatment has never been interrupted. Can't recommend Dr. Chen enough for a thoughtful, caring, and attentive orthodontic experience.

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DETAILS
General Info
Our practice is known for providing patients of all ages with high-quality, comfortable, family-friendly care in a relaxed, state-of-the-art environment. From the moment you enter our practice, you will be treated with kindness, honesty, and respect. Our practice is a fun, comfortable place to be, whether youre a patient, parent, or friend.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Orthodontists, Dentists
Services/Products
    DentistsCeramic BracesMetal BracesInvisible Braces
Payment Options
Brands
invisalign
Location
Lake City Professional Ctr
Neighborhoods
Olympic Hills, Lake City, Victory Heights
Other Information

Insurance: Delta Dental Premier

Data provided by one or more of the following: Thryv, Data Axle, Yext.