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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
198 Reviews
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C
chuckkaso

08/18/15

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Service techs like Matt S. have kept me an ARS customer for over twenty years. Professional, punctual, courteous, friendly and knowledgeable are just some of the words I would use to describe Matt. He arrived at our home within the appointment time window and was able to identify our air conditioner problem in less than a half hour. He was able to get a replacement part by that afternoon, then installed it later that evening. A true professional. In conclusion, from the moment I called ARS, I was confident my issue would be solved quickly and efficiently the first time.

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anonymous

08/08/15

Chuck was very professional and thorough with his work. A+++++++

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anonymous

07/31/15

Chuck was fast efficient and kept me updated throughout the process

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anonymous

07/30/15

Chuck Norris was our ARS Rescue Rooter technician. He seemed very knowledgable and went about his business very professionally. Chuck was very friendly and answered all our questions about our system. ARS installed a complete new system this past Nov 2014. System has been working perfectly ever since. I just signed up for a service agreement with them. My son referred them to me as he was impressed with their work. Thanks again Chuck for the friendly service and great attitude towards your work. Ron

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anonymous

07/18/15

Chuck Norris was pleasant, Professional, and honest. Our a/c went out and he was able to diagnose and fix it! Glad we called this company.

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B
billyjonez7

07/08/15

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Roberto did a fantastic job getting my A/C unit back up and running. He is an efficient worker, knows what he's doing, and very nice to deal with. I'll keep calling ARS for my HVAC needs! Thanks Roberto!

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anonymous

07/07/15

I called to make an appointment for a maintenance check. The call was answered promptly and my appt. was scheduled for a time that was convenient for me. The technician, Roberto O.,, showed up and performed the twice yearly check. I was impressed with the quality of his work. He was courteous and took the time to answer my questions.

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anonymous

06/25/15

he was very professional and he did a great job.

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anonymous

06/25/15

Doug was truly amazing! Words can never express my frustration with the AC not working and the thoughts of the money we already poured into the units. Doug was extremely professional, knowledgable, compassionate and extremely personable, he definitely turned a bad situation into something we could smile about. Thank you ARS for your service and thank you Doug!!

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Lynnkmilo

06/24/15

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This company is very good about routine maintenance contracts and scheduling and very thorough in their work. Even in peak summer season they get qualified technicians out to you as soon as possible. Thank you Chuck and Alana for your assistance today for our air conditioning issue! Lynn

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anonymous

06/18/15

Very professional, knowledgable and polite. Diagnosed problem quickly and correctly the first time. Made temporary repairs that kept us cool until replacement part arrived. Asked him to find out how to program uv light replacement timer into our thermostat which he did and quickly programmed them in on his return to install the replacement part. Very satisfied with the job he did.

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anonymous

06/15/15

My husband and I have used ARS for years! Their professionalism and quality of work is always great! Matt S. was wonderful and courteous.

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anonymous

06/14/15

Mr. Smith quickly detected the air conditioning problem and made the necessary repair. He fully and clearly explained the problem, the fix, and possible other issues which may arise in the future since our unit is going on 9 years old. We felt we had a quality professional dealing with our a/c problem and would recommend Mr. Smith to others dealing with ARS.

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anonymous

06/08/15

Justin and Mike did an outstanding job. They arrived on time and left at 10:15 pm! They explained things well and worked through many complexities of our current system. I highly recommend this team and asked for their names so I may request them again. Submitted by Julie from Kiawah

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anonymous

06/08/15

Justin and Mike did an outstanding job. They arrived on time and left at 10:15 pm! They explained things well and worked through many complexities of our current system. I highly recommend this team and asked for their names so I may request them again. Submitted by Julie from Kiawah

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anonymous

05/30/15

good service

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c.hornfeldt

05/21/15

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Roberto was profesional, very knowledgable and a pleasure to deal with. I hope we have him perform service at our home in the future.

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anonymous

05/18/15

Doug was really helpful. He told me what the problem was with my system and offered recommendations without a lot of pressure. He told me about safety concerns and info on having someone come out to discuss a new system with financial options. He even asked if he could help put a window unit in in the mean time. He was really knowledgeable.

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anonymous

05/14/15

Roberto is very professional. Did a complete check of my AC.

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anonymous

05/08/15

I would recommend to anyone looking for quick and professional service. Mr. Chuck Norris was great.

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DETAILS

24/7 Service Available. Call Now!

General Info
ARS/Rescue Rooter provides Charleston with expert heating, air conditioning and plumbing services. Have an emergency AC repair or plumbing need? Call ARS/Rescue Rooter 24/7!
Hours
Regular Hours
Mon - Sun:
Categories
Cleaning Contractors, Air Conditioning Equipment & Systems, Air Duct Cleaning, Air Quality-Indoor, Building Contractors, Drainage Contractors, Duct Cleaning, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors
Services/Products
Air Conditioning, Heating, Plumbing, Drain Cleaning, Sewer Lines
Payment Options
Brands
ARS / Rescue Rooter
Other Information

Commercial: Yes

Emergency Service: Yes

Insured: Yes

Licensed: Yes

Residential: Yes

Services: Gas Furnace - Install, Heat Pump Install, Electric Furnace - Install, Water Heater Install, Central A/C Install, Tankless Water Heater Install

Data provided by one or more of the following: Thryv, Data Axle, Yext.