My call was answered immediately and I was able to get service within 30 mins. Technican very knowledgeable

Julian was at my house within half an hour of my call (on a Sunday) and resolved my A/C problem immediately. He was professional and payment and invoicing was quick and easy.

Great service!! Received a response within minutes of submitting my request. Julian got us back up in running within an hour. Would absolutely use again and highly recommend!

Julian responded to my initial request within an hour even though it was afterhours and made an appointment for the next morning. He was on time, informative, and friendly. A painful process was made much better because of his professionalism. I am so glad I came across Nero. Would use them again in a heartbeat!

Quick response. I can't speak on the effectiveness of the repair because the problem happens intermittently. Julian gave me two referrals to fix other things that I was concerned about.

Julian Jones was great. He was on time (on a Sunday!), had to work in a logistically difficult situation given the location of my AC, very efficient, professional, and good humored. I would recommend him to anyone.

AC not blowing cold air, arrived promptly same day and was able to find the problem right away. Reasonable price. Highly recommend their services!

Great, quick service! Got the job done.

Our AC unit was leaking water in our basement, soaking our carpet in the basement. Julien with Nero's was able to come out and fix the issue within 2hours of us posting on Thumbtack. All other AC companies said the earliest they could come was the next day. We were very happy and grateful that we had help that day. Julien did a great job and was very professional. We highly recommend him and Nero's Heating and Air.

Nero is amazing!! I cannot speak highly enough about their efficiency and honesty. Consider this, I got multiple quotes for a magic-pak hvac unit and one estimate put the replacement at $9k. Nero was the most reasonable bid ($3k under the highest bid) and the most personable and responsive on the phone. They are my recommendation, hands down, after 5 years with other companies - I’m sold on Nero.

Good work ethic to be a young man

Great quality of work . Fast and got my AC cooling in no time.

From start to finish, a great experience. Julian was able to get out to our rental house in Bethesda the next morning and fix our dead ac unit. He put us and our tenants completely at ease, and made it very simple to manage from California! Would give 6 stars if possible!

The service was excellent but a little pricey. I suggest getting a couple quotes before going with them.

Came quickly, helpful and friendly. Would definitely hire Julian again!

Quick response, professional service, punctual, timely communication

Great service and HVAC knowledge. Definitely recommend.

Julian and his team did a great job on my through-the-wall system replacement. They were quick to respond, quoted a great price, and handled everything from there. They are a full service operation and had a plumber out within hours to make an unexpected water heater move. Work quality seems very good. I highly recommend and will definitely be using Nero for maintenance.

Rockstars! Best experience ever! From initial estimate, to approval, to scheduling, to high high quality work and such consideration to my home- best company ever! AND the prices were fair. They were honest and reliable. Have passed his name on to my neighbor. She was so impressed with them to . You will not be disappointed! Finally got a HVAC company!!! Highly recommend!

Julian came out to our house in the heat of the summer when our AC started to lag. Within 30 minutes he had diagnosed and fixed our problem. Further, the cost was very competitive. Nero's Heating is now my go-to company for AC problems.