"Customer Service Lacks. Long hold times over the phone and no communication what so ever. You get what you pay for, especially, when you use the 50, 60, and 70% discount."

From Business: Providing Quality Yarns To Independent Yarn Shops For Over 50 Years! Serving the Franklin County Area!!Knitting machines Accessories Hand-knitting Crochet Yarns Patterns Lessons

"I visited this shop for the first time on Saturday 05/23/09. First, be warned. It is oddly situated beside the supermarket, up the elevator, down the hall in the office…"

"Nice yarn selection but TERRIBLE customer service--I know there are two mentally-challenged persons working there, but my poor experiences have not involved them."