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State DirectoryService Professor, Inc.
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At The Service Professor, We Fix it in a Flash!
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 616-871-1900
1-800-4-PROFESSOR - 800-477-6337
ExtraTollFree - 800-477-6337
- Address:
- 4770 50th St SE Grand Rapids, MI 49512
- Email:
- Link:
- Categories
- Heating Equipment & Systems-Repairing, Air Conditioning Service & Repair, Electricians, Generators, Plumbing Contractors-Commercial & Industrial
- Services / Products
- Electrical: Whole Home Generators-Installation & Repair; portable generator sales; Home Surge Protection; Panel Service/Repair/Upgrades; Anything electrical!Plumbing: Water Heater Installation & Repair; Tankless Water Heater Installation & Repair; Sewer Services (we do not empty septic tanks.); Anything plumbing!Heating: Furnace Installation & Repair; Tune-Ups; Boiler Installation & Repair; Blower Motor Installation & Repair; Anything Heating!Air Conditioning: A/C Installation & Repair; Tune-Ups; Anything Air Conditioning!
- Payment Options
- Brands
- Eaton, Kohler, Lennox
- Location
- No need to travel, we come to you! We send our expert technicians in fully-stocked vehicles (we call them a 'Warehouse on Wheels!')
- Accreditation
BBB Accredited
Angie's List Certified
General Info
Unlike many service providers, we give you up-front pricing so there will not be any hidden costs, or added charges during a service call. Our expert technician will come to your home, assess your current system & present you with some options. Once YOU decide on an option, the price will not change when service is completed!
Contact Info
Reviews
06/13/15
Rich did a great job. Explained what needed to be done. Fixed the problem quickly and cleaned up the area when he finished. Job well done! I would definitely call them again.
06/06/15
We are in the process of listing our home, when we had 2 different electrical issues come up. I called Service Professor and my experience was excellent from that first initial phone call to completion. Paul was the employee who assisted with my call and was extremely professional, helpful and friendly. Nicole called to tell me that Roger was on his way, complete with an email and photo with background information on Roger. When Roger arrived, he was knowledgable, friendly, helpful and worked very quickly, as we had a showing in less than 30 minutes. I would highly recommend The Service PRofessor to anyone needs home repairs, and will certainly be calling them again!
We need more John lakatos who cares about his job
I am an OTR trucker and I was, of course, not home when the furnace went out. My wife called The Service Professor at 6:00 am on Wednesday morning and Marcus arrived by 8:00 am. He assessed the situation quickly and discussed it with my wife. It was decided that the furnace and AC were 26 years old and the furnace was in particular need of being replaced for safety concerns. Marcus prepared a quote and printed it out with 3 options before even leaving the house. We made our decision within the hour and Marcus returned with two electric space heaters for my wife to use. Tom arrived Thursday morning and uninstalled the old furnace. Tom and another gentleman arrived the next morning to carry out the old furnace an install the new one. By Friday evening we had heat. By Monday afternoon the new AC was installed. It is so refreshing to find an organization that understands the importance of service. I would recommend them to anyone for their responsiveness, knowledge, and professionalism.
05/05/15
I am an OTR truck driver and I was of course gone when the old furnace went out. Marcus and Tom of The Service Professor did an extraordinary job of helping us through the process of replacing our HVAC system. They responded to the initial call on Wednesday morning within two hours. They even brought out portable heaters so that my wife would at least have some heat until the new furnace was installed. By Thursday afternoon we had heat and by Friday evening new AC was installed as well. In today's market, service is the key to everything. The Service Professor definitely understands and provides excellent products and service.
04/17/15
Scott Frain is a professional. knowledgeable about the products being serviced and personable. Scott checked all the equipment and advise of any problems. I recommend Scott and (The Service Professor) to family and friends.
04/17/15
The Service Professional Company, serviced my Air conditioning. Scott Frain was the tech sent .. He is a professional , very knowledgeable on the product and personable. I would recommend him to family and friends..
04/14/15
Rich did a great job explaining my options and fixing a few additional issues that would have taken me all day to do myself. He was very friendly and professional.
04/13/15
I had a new faucet installed in my kitchen sink. I was very pleased with his service. He called ahead and was on time. Work was performed as promised and done in a professional manner. Very satisfied.
Jim F made two visits to my home to address my electrical needs. Could not have been any more satisfied with the service I received from Jim and the Service Professor. Jim not only took care of my needs, but was very helpful in updating my lighting and electrical needs. Suggested I sign up for their VIP club (PPP) to receive discount on work being completed. Saved me enough to pay for the club and save money. Will now receive an annual review from the company for free. Jim was very professional and did a great job. The Service Professor called the next day to check if I was satisfied with the completed work. Can not say enough good things about this company. They know what the word "Service" means.
Woke up on a Saturday morning with no heat. Called the Service Professor and was given a very reasonable time to have a service tech come out to my home. He ended up arriving earlier than promised. He was very thorough in his inspection, was able to diagnosis and correct the problem immediately. He explained the situation to me in terms I could understand and remember for in the future. He was very friendly with myself and my family. From my first call in the morning to his work at my home, I was truly impressed with the care that they take and the kindness of everyone. It is clear that this company takes great pride in their customer service, and they really care about you. While I hope that I will not be in need of their services soon, I will definitely call them to come back when needed in the future. Thanks Scott!
These technicians were great! They were thorough, knowledgeable, polite, customer oriented, trustworthy, and treated my home with respect. I have hired The Service Professor for work in he past and am highly satisfied with the quality of work done. I have recommended them to others giving high reviews. It is great to have a company that is really geared to serving the customer and doing a quality job. Thank you for being that type of company.
03/23/15
Tom did a great job fixing our furnace. I can always count on the service professor to show up on time and get the job done right.
Donte was at our home today to install some customized light fixtures. He was extremely friendly and pleasant to work with. He was professional and kept us informed of what he was doing, how to operate a he installed. Donte was a joy to interact with and work with. We are looking forward to working with him again. In our experience with several members of Service Professionals, we have only good things to say about them and the company as a whole; an will be recommending them to others.
I received exceptional service from Jim Foley, Journeyman Electrician, who solved my electrical problem in my kitchen. He took the time to explain the cause and the solution and pointed out additional areas of improvement which I will consider in the future.
Very professional service. Clearly explained everything, workmanship looks great, cleaned up, was very courteous.
03/16/15
Donte was a wonderfully skilled electrician. He responded quickly, determined the problem (correctly) in seconds and got the work done in under an hour. Very professional, knowledgeable, and personable. I was very surprised by how low the price was and I will definitely be using them for any future work my house needs. They offer a great package dealing with HVAC, electrical, and plumbing that I recommend. It's great to have just one number to call to handle all three.
Donte=amazing. Service Professors=my new favorite company. What a joy working with Donte. On time, professional, funny and easy to work with. He jumped right into our project and made it his own. He even made sure to help us set up an appointment with a plumber to help us complete our master bath and closet renovation. He patiently waited as we kept tweeking our options for what would be the best for us. His work was quality. He even went above and beyond what we had expected and when he heard we were having problems with our car he quick moved a power box to make us smile. I am a ppp member and already told my family members all about your company. Thanks for making our project complete and easy for us.
03/11/15
the Service Professor met all my expectations. they were extreemly professional and polite and answered all my questions. i would recommend them to my friends and neighbors. they always arrived within the time frame given and gave a 15 min window when they were to arrive.
