This location needs a complete management overhaul. Most of them are immature and don't have any idea how to take care of customers. I received bloody chicken wings and the manager argued with me that it was not possible because they always cook their wings for 8 minutes! All while staring at the bloody wings... Tonight was the last straw (yes, i gave them another chance)... went to watch an nfl playoff game with some friends. At half time the store manager (head honcho) changed the audio to UFC!!! When i objected, he said he made the decision because the game was a blowout. I have been a regular customer, dining there 3-5 times per week since the location opened but I will not go back.