they were prompt and made desired repairs while explaining what needed to be done and provided options to the repair.

Excellent customer service. Plumber was prompt and professional. High quality workmanship on installation of a new hot water tank. Left work area neat and tidy. I would highly recommend this company for your plumbing needs.

I had a problem with my bathroom sink and called ben franklin for the first time Danny and a trainer Mathew show up and did a great job very polite and did a great job on short notice, thanks guys will see you sometime in the future

I just wanted to let you know how thoughtful, patient and kind Chris Orne was when he came out out to my house in Brooklyn, Ohio this past week. Because of him, I would recommend Ben Franklin Plumbing to my friends ! Thank you Chris, From Elizabeth Olsavsky

Brian S. did an outstanding job in changing our shutoff valve for our gas dryer. He was very prompt and did the job right.

Brian S and Nick S were wonderful! They fixed the gas leak in our newly-purchased home and carefully cut an access panel into a wall. Can't say enough good things about these guys. Thank you for helping to get my gas turned back on, life savers!

This is the second time I called Benjamin Franklin Plumbing in Parma, Ohio. Don M. was professional and efficient. He was extremely careful not to splash or make a mess. He also took the time to answer all of my questions. The woman who took my info was super nice and, once again, this company really came through for me - and quickly! I give my highest recommendation - ask for Don M.!

Chuck & Jimmy were very knowledgeable, friendly and through. They went the extra mile with service. Since they liked dogs, they scored high marks. If you don't like dogs, I'm suspicious!

Ben Franklin's technician, Gene (Eugene), was professional, knowledgeable, and fast in making the repairs to our outside leaking faucet. He fixed the problem and didn't try to upsell me for more than I needed. I will use him again for plumbing needs, and this 88 year old house has a lot of them!

Steve S at Ben Franklin plumbing did a phenomenal job replacing my toilet. Toilet broke on Sunday, Ben Franklin was able to come out Monday and within 1 hour of arrival, replaced the toilet. Outstanding job explaining the benefits (original toilet from 1952!) and cost savings in the long run. Great job by all at Ben Franklin plumbing in Parma Ohio!

very good service, did a great job installing a new water heater and taking time to answer all questions.

Chris came to the house for an emergency Sunday morning service call and was very polite, respectful, and professional. Within half-an-hour the problem was fixed. Appreciated the quick response time and the friendly attitude.

Receptionist Heidi & service technician Vada were very professional & excellent. Vada was very persistent about solving my toilet's flushing problem. He did what needed to be done to meet both of our satisfaction.

always professional plumbers. they arrive when they say they will, give you a fair price and get the job done!