I went to get my fiances engagement ring resized here. They called me two weeks later to let me know my ring had been sized and ready for pickup. When I get here the ring was not resized and they had taken off my ring guard and did not have anymore ring guards in the entire store. Then they told me I should take it home and come back three days later to pick up my ring guard. I was also advised me to not leave it until after the holidays to get resized because it will not return before the holidays. The lady also was not sure why the ring was never resized. It was a very frustrating experience.