My Toyota Sienna was rear-ended in 2018. Reutimann worked on the vehicle and returned it to me fairly quickly and it looked great. Little did I know that for the next 20 months, my family would be traveling in a DEATH TRAP. We had an ongoing problem with the liftgate that Reutimann was unable to fix permanently. Only when I took the vehicle to another shop, and they stripped it down, did I see that Reutimann had left large gaps in the unseen body work, that they had glued together parts that must be welded, that they have left the pillar column bent (hence the liftgate problem), and that water had seeped into the base and rusted the panels. HAD WE BEEN REAR-ENDED AGAIN, THE VEHICLE WOULD HAVE FALLEN APART. I contacted my insurance company and they confirmed that the repair job was completely botched but since I had chosen Reutimann (based on stellar reviews), it was my problem. Greg Reutimann sent me an insulting note offering a measly $5,000 for a vehicle that had a trade-in value of over $20,000 when they ruined it. Unless you are an expert in vehicle repair, do not be fooled by Randy’s sweet talk and Reutimann’s online reviews. Their underlying work is shoddy and incompetent, and they will deny responsibility. Most important of all, do not put your life or those of your loved ones at risk because of Reutimann.