My townhome was built in 1987 when apparently polybutylene pipes were thought to be the pipes of the future. (Revolutionary!) It was soon discovered that over time they would inevitably corrode from the inside and fail. The home inspector completely missed (or mislead me) about this issue, and when I moved in I had two bursts within eight months, one of which completely destroyed my laundry room and a bathroom ceiling. I knew I was dealing with a time bomb here, so I started going down the list of plumbers in the area. After several estimates, I grew increasingly frustrated. The prices were all over the place and many plumbers tried to scare me into paying for things I knew I didn't need and generally treated me like I was an idiot. Finally, fed up, I joined Angie's List and found Lester's Plumbing Service. I was impressed by the consistent "A" ratings and that they had won the Super Service Award for several years. Lester himself showed up at exactly the time he said he would ( several other candidates had been late and one actually stood me up - twice). He stayed for quite a while because I had a lot of questions and explained what was absolutely necessary to solve my problem without trying to sell me services I obviously didn't need. He did point out that I did not have a pan under my water heater, which of course is asking for trouble. I had wanted someone to fix my dryer vent for a long time because it was faulty and causing the dryer to overheat. I assumed this was not the work of a plumber but Lester said he would fix that also. Though I had initially just intended to do the repipe, thinking that was all I could afford, I asked for an estimate including all these other jobs as well. I was dreading what it would be, but it was actually less than what most of the others wanted to just do the repipe and nothing else. I think this is one advantage of going with a locally owned family company. On the appointed day, Lester and his son Brandon showed up with four other guys. I assumed that Lester, being a Master plumber with many years experience, would just leave a crew and go do a job that was more expensive, but he stayed throughout the entire two-day job, supervising and quality-checking as well as doing a lot of the work himself. I was impressed at how well all the guys worked together. They were very coordinated and efficient and I could tell they took pride in their work. In fact I later discovered they had done some extra things without charging me, such as repairing my sink drain basket and even repairing an old hole in the floor near my water heater. They also installed the main water shutoff, which had previously been in the crawlspace hidden under insulation, next to my water heater. I was expecting a terrible mess from the removal of the drywall, but they were meticulous about keeping things as clean as possible. When they left they even swept and vacuumed. There wasn't really much left for me to do. All in all, what I had expected to be basically a nightmare turned out to be a painless experience that actually came in under budget. It has improved the value of my house and the workmanship exceeded my expectations. These folks excel at their craft and I would recommend them highly to friends and family. It will probably be a very long time before I need plumbing service again, but if and when I do I'm calling Lester.