Second pregnancy and went in for first appointment with midwife Rachel Seimen. She walked in with a student that "lead the appointment". She asked if we had any questions and that was it. She never touched me. She then had me go get blood work, urine sample, and wait for an ultrasound. After waiting for an hour for the ultrasound we asked how much longer and they said they technically "squeezed you in" for the ultrasound so we were getting bumped anytime someone came in. We left and went to get the prescription Rachel was calling in. She never called it in. Had to call the office twice and go in once to get her to call the prescription in. Two weeks after having my blood work drawn I had a message that some of my levels were off and they were calling in another prescription. The prescription was never called in, After coming back for the ultrasound, waiting for a very long time, and not being able to see the screen during the ultrasound we decided to go back to our doctor from first birth who was amazing (only switched to experience birthing center). Called to have blood work faxed to our new doctor and they said they would not without me coming in and signing a release. I went in and signed the release and they said it would take 30 days to send it. I asked if I could get a copy and they said that would also take 30 days. One week later I had a message from them saying there would be a fee of $27.40 to send my records to my new doctor (I am fine with paying a fee but wondered how they came up with this odd number). I called in to pay the fee, was on hold for 26 minutes, and the girl said I had to come in and sign the waiver. I told her I had already signed the waiver and I was told I had to pay a fee and she said I will check with them and call you back and hung up without giving me time to respond. They never called back. Tried to get on my online chart and they locked me out of it. I am to the point where I am willing to pay the new doctor out of pocket to redo blood work just so I know I am done with this practice.