I used Wilbur Henry about 4 times over the last 5 years and each time I have been completely satisfied. They repaired a boiler at my office. And they repaired the blower on my furnace at my home. That was on one of the coldest days of the year. I called them up and spoke with Crystal and Dave came out and had me fixed up. They even took the time to try to get it covered under my furnaces warranty. I did not have to ask for that extra step. Which really is nice that I did have to ask,