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After completion, on my next day off I walked the floor looking for any defects as I would have when I was a commercial property manager. I found one laminate strip that was broken in corner of the piece. I notified company probably 6 times and 7 weeks later they showed up and filled space in with paint or something that didn't match color after it dried. I requested again that the piece be replaced as the floor was new and was broken on installation. I was told I should wait and then that they would have to replace a moulding stirp which would cost me 86 dollars. I haven't heard any thing else in the last 10 days. I doubt if I'll hear from them again. It was a very expensive floor. I have plans to replace my carpet areas but will certainly not use this company again.
Floor USA was my only choice! I was offered excellent service and installation at a price that my husband and I could afford. The installation was beautiful and it was done in a timely manner. I would recommend Floor USA to anyone who is interested in honesty, intergrity, and all around craftmanship! Thanks Floor USA!