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C & S Lumber Co Inc
124 Main St, Millbury, MA 01527
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat - Phone:
Main - 508-752-7191
Extra - 508-797-3609
- Address:
- 15 Webster St Worcester, MA 01603
- Email:
- Links:
- Categories
- Hardware Stores, Building Materials, Paint
- Brands
- Benjamin Moore, Rust-Oleum, benjamin moore
- Neighborhood
- Webster Square
- AKA
Barrows Hardware
Contact Info
Reviews
Barrows Hardware never ceases to amaze me. Its abundant inventory and selection is a rare find today. I can honestly say, that in my recent experience in search of a hard to find product, the "big box" home improvement stores cannot compete with Barrows, when it comes down to finding a variety of lighting replacement parts...parts that otherwise may have to be special ordered or carried in stock by a retail supplier who is usually located several miles away from my home.
I was in desperate need of a keyless socket for my dining room light fixture. The socket had to be a certain height and model. Since I purchased the lighting fixture from a home improvement store, otherwise known as “the big BLUE box”, I went there in search of finding the part. After waiting almost 20 minutes for an associate to help me, I was told the part wasn’t carried in stock and couldn’t be special ordered by the store. Stunned to find out that the part was unavailable, I asked the associate where I could buy one. The response was, “…I don’t know…I can’t help you…” I was left hanging there without an answer and frustrated with the “effortless” attitude of the employee.
Since I had to search for the part myself, without the help of “the big BLUE box”, I called a local lighting supplier. The supplier said they didn’t carry it in stock, but could special order it for me. When I said I couldn’t wait several days for the part, they recommended "Barrows Hardware". Without reluctance, the supplier admitted to me that they purchase lighting replacement parts from Barrows when they need a part quickly. Can you believe it? I called Barrows and the employee who answered the phone was quick to verify that the part I was looking for was in stock. I felt like I won the lottery! A treasure chest it is...and just a 5 minute drive from my home! Wow...thank you…“Barrows Hardware” for not following in the footsteps of the “big box” home improvement stores! I appreciate your superior customer service and the wide variety of in stock products you provide your customers!
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