After being a member of Zippy's since its opening I had to cancel my membership due to my having to move 45 minutes away from the Woodstock location. I went in and canceled my membership in January of 2016. As of August of 2016 $34.99 has been being deducted out of my credit card to pay for services that I canceled 7 months prior. Upon meeting with the manager on September 2, 2016 I was reimbursed the amount that I had been charged for the month of September but was told that I would be getting the rest of the reimbursement $244.93 from the corporate office. After waiting several weeks with no credit to my credit card that had been being automatically deducted from I called to find out where we stand on this issue. I was told by the manager (Mike) that corporate said they would not reimburse me and that I should have caught this earlier. I am not sure that this is the ethical response that is in order at this point. I then asked Mike for the corporate phone number and he informed me that he doesn't even have the number. So I am out $244.93 and I am unable to contact the corporate office. This is unacceptable, unethical, and shows lack of integrity.