Just had work done on the seats, arm rest and headliner of my BMW convertible. John, the owner, was terrific. He gave me estimates over the phone ahead of time based on pictures I sent and then was super to deal with in person. He walked me through all my options to help keep the costs fair and the work they did turned out great. Terrific customer service too, as he drove me to the train after I left the car with him for a few days. Highly recommend this place!