If there was a negative star I would give them that. I paid for 4 hours of photo booth time, custom design on the photo strip, and an album. They showed up so late I received 1 hour of photo booth time, no custom design on the photo strip or an album. He said he couldn't refund my money but would discount my next photo booth and give me the digital picture and the photo album. 2 months later no album, no digital picture and now no response to my emails.