This is the second time I have used this provider. The first time some work was done incorrectly by them (through Lowe's) and they needed to send out a new electrician to fix the first one's error, and they did. I have no real complaints about that work as they corrected it free of charge.







I should never have used them this second time though. The work they did was incorrect, and when I called a manager there to discuss it I had a very negative experience. First of all, he took over a week to return my call, and then insisted I call him back immediately or he would put a lien on my property. Really? Then, when I did speak to him, he was not willing to make any accommodations at all in regards to the possibly mistaken work on my pool. Rather than admit that there was the possibility that work was done incorrectly on my pool and offer to either fix the incorrect work or modify the bill, he told me if I did not pay it he would lien my property. When I indicated that I had already needed to pay another company to come out to try to fix the work they did, he insisted he knew it was done correctly b/c he had 25 years of experience in the business. However, he was not the one who did the work on my property, and he has never been to my property. His comment was "I can see from my tech's notes here that the work we did was correct" (despite the fact that I have never seen your system). I am now in a situation where I have a bill from Palmer Electric, I have paid another company to come out to figure out why my pool stopped working, and I now have to pay them again to come fix everything. I would warn you to be very cautious in working with Palmer Electric as this is my second negative incident. I would expect the manager to be willing to come inspect the work that another company is insisting was done incorrectly, but no such offer is available.

I have used this company for several years. I keep going back. Reiliable, honest and the electrician that recently came to my home has worked there for 10 years. I would definitley have him back.