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anonymous

04/01/13

These guys installed doors on my fireplace and now the fireplace is unusable. For 2 months they would not return my phone calls or respond. Finally, I reversed the charge and only then did I get a phone call. The owner blamed me for their incompetence and said there was nothing he could do. He came to my house and made a fire. When he did, the smoke billowed into the room and filled the whole house. He told me to convert it to gas. They will not fix their defective installation and I am stuck with a fireplace I cannot use. I checked the consumer affairs website online, and they don't even have the required license! I should have known something was up when they made me pay in full in advance.

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DETAILS
General Info
At Fireside Pros, conveniently located in Windsor-Robbinsville, NJ, we invite you to discover how easy and affordable it can be to purchase a quality fireplace or stove in gas, wood, pellet or electric. We are proud to offer the Regency, Hampton and Hearthstone line of heating products, with a recognized reputation for superior quality and value, all backed by a limited lifetime warranty. From your initial consultation to a successful installation, we'll provide friendly, professional advice and remove any concerns about your jobs prompt, satisfactory completion. Our attentive and knowledgeable staff will provide the level of customer service you expect from the Awning Design owned company. Visit our new Fireside Pros showroom, where you can view and operate a wonderful selection of heating appliances, fireplace glass doors, mantels, surrounds, gas logs and hearth accessories. Our goal at Fireside Pros is to provide you all the necessary information to make an intelligent decision about which hearth product is right for you. Whether you are planning a future project, own a fireplace, or stove you would like to replace or are ready for a wonderful new fire experience, you have found the right place to start the discussion. Contact Fireside Pros for a free consultation today.
Extra Phones

Windsor-Robbinsville Showroom: 609-223-2020

Fax: 609-223-2019

Hours
Regular Hours
Tue - Sat:
Sun:
Category
Fireplace Equipment
Services/Products
* Acrylic * Aluminum * Awning * Backyard * Cabanas * Canopy * Canvas * Commercial * Deck * Dickson * Domes * Drapery * Energy * Fabric * Fading * Freestanding Canopy * Glare * Heat * Motorized * Motorized Awnings * Patio * Patio Furniture * Pool * Retractable * Shades * Solar * Solor Screens * Somfy Motors * Stationary Canopy * Sun Control * Sunbrella * Sunroom * Umbrella * Valances
Payment Options
Brands
* Durasol Awnings * Nulmage Awnings * Sunblock Awnings * Window Awnings * Door Awnings * Storefront Awnings * Aluminum Awnings
Location
We are located 2.5 miles south of Route 571 (Princeton-Hightstown Road) Between Route 130 South and North Main Street. We are 3 miles North of Route 33/130 & 5 miles north of Route I-195.
Accreditation

HPBA Hearth Patio Barbeque Association

Better Business Bureau

Other Email

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Data provided by one or more of the following: DexYP, Data Axle, Yext.