Thought that I should return a favor. Called Securityhunter for a repair on my DVR and they actually knew what to do to fix the problem and upgrade my storage capacity. Nobody else would touch the bloody thing. I need my CCTV system up and operational and would call these guys again. They are not cheap but sure beats tossing the unit and getting a new one. I just do not have the money now to keep buying new gear when things fail.