Scott is amazing.... We came in after being turned down by pepboys, sears, and firestone to NTB and they stated they were kinda busy and might not be able to get us in... We told Scott our problem and he was more then happy too help us.. Help us get back on the road again.. You guys rock

I brought my truck in for the free tire rotation you get every 5,000 miles with my tire purchase and got home and discovered they never did the job. I knew this becuase the front rims on the truck were dark with brake dust and were still in their same location. When I called back and talked to the manager, he claimed the service desk never communicated the tire rotation job to the service technician. What a heap of you know what. The service clerk wrote what I wanted done on the service order right in front of me. ( I wonder how many more customers they are doing this too? ) I still can't believe this actually happened. In addition, they pulled out a cabin air conditioning filte that I did not ask to be changed and wanted to charge me $30.00 dollars. They wasted my time and agitated the hell out of me. I am going back to try to get the tires rotated for the second time. I hope these boneheads get it right this time. Beware

The workers went out if their way to help me get what I needed to prepare for the storm. I needed a power inverter ( which they didn't carry ) they made calls to other stores to help me find one on the day before the storm. They came out to my car to test the marine battery that I had just bought at Wallmart( I thought it was defective). I left feeling satisfied and I was very well prepared for a power outage.

I purchased 4 new tires at this facility. After spending several minutes attempting to upsell me on other (not immediately essential) work, it took 3 hours total for the tires to be changed/balanced, etc. While I was waiting, they called my home to notify me the car was ready. Five minutes later they let me know in the waiting area. The following day one of the tires was almost flat and I had to return to have the tire adjusted. The price of the tires was the only thing beneficial about this transaction. I would not recommend this tire establishment.

These guys are great! No rip-offs here. Quality work and efficient service.