Excellent place. They are kind and caring about your pet but more importantly they are efficient and get your pet in and out. They do an excellent, professional job. I previously two shih tzus and had gone through many groomers, but this place was the best. This is the only place I have brought my current shih Tzu and my sister brings her cocker spaniel who at a previous groomer needed to be sedated to get groomed. Lotties does an awesome job on her, too. I highly recommend this place.