My burger was half frozen and raw in the middle. I asked for no salt on my fries and got very salty ones. They gave me more fries, but they were cold by the time I got them. Then, it took a long time for them to get my burger remade. When it came out, it wasn't done right, they forgot to put some stuff on it. I've been there times, each time worse than the one before. I go to Wendy;s in W. Lebanon, now. Never had a problem there.