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Jones Roofing

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Roofing Contractors, Gutters & Downspouts

129 S Park St, Wheeling, WV 26003

304-242-1818

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3 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
R
Rick N.

08/19/16

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I called to ask them if they would repair holes on my mother's roof. They said they would patch and it would cost a couple hundred dollars but then griped that they would have to pull someone off of a job to do it. But they agreed to do it and said they would send a quote over my smart phone asking for $100 deposit. I agreed but that was the last I heard from them. I called, I texted and still nothing. If they got busy, or were on vacation, or decided they didn't want to do the job after all they never bothered to tell me. I think the lack of communication of a return phone call or text is just plain rude. And not deserving of business by any customers. Followup is nonexistent. All they had to do was call and I would have been ok but receiving nothing is inexcusable. The aforementioned are my opinions.

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R
Rick N.

08/19/16

review count3photo count0

I called to ask them if they would repair holes on my mother's roof. They said they would patch and it would cost a couple hundred dollars but then griped that they would have to pull someone off of a job to do it. But they agreed to do it and said they would send a quote over my smart phone asking for $100 deposit. I agreed but that was the last I heard from them. I called, I texted and still nothing. If they got busy, or were on vacation, or decided they didn't want to do the job after all they never bothered to tell me. I think the lack of communication of a return phone call or text is just plain rude. And not deserving of business by any customers. Followup is nonexistent. All they had to do was call and I would have been ok but receiving nothing is inexcusable. The aforementioned are my opinions.

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R
Rick N.

08/19/16

review count3photo count0

I called to ask them if they would repair holes on my mother's roof. They said they would patch and it would cost a couple hundred dollars but then griped that they would have to pull someone off of a job to do it. But they agreed to do it and said they would send a quote over my smart phone asking for $100 deposit. I agreed but that was the last I heard from them. I called, I texted and still nothing. If they got busy, or were on vacation, or decided they didn't want to do the job after all they never bothered to tell me. I think the lack of communication of a return phone call or text is just plain rude. And not deserving of business by any customers. Followup is nonexistent. All they had to do was call and I would have been ok but receiving nothing is inexcusable. The aforementioned are my opinions.

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Roofing Contractors, Gutters & Downspouts
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