I would give zero stars if I could! I have never been treated so rude by a business in my life. Ever. I went in to see if they took prepaid authorized return packages because I needed to drop off my return at an authorized UPS center.

I vaguely remember visiting a very long time ago and them not accepting some type of packages so I wanted to make sure before I stood in a line of ten people. It is the holidays and it was busy in there but that is NO excuse for the way I was treated.



I walked in and walked to side of the line because it was all the way back to the door. I stood to the side and waited for someone to acknowledge me to no avail. Both workers were dealing with other people but they should still acknowledged other customers standing in the store. Finally, I said to the man behind the counter "excuse me, do you accept UPS authorized return packages?" He just rolled his eyes hard and ignored me. I said again "do you?" He then look at me and said "wait your turn!". I then said "wait my turn in a line of ten people to find out you don't actually accept them? It's a simple question and if you don't I'll just go somewhere else." He then took a piece of paper out and slammed it down on the counter "fill out the form!" I did walk up to the counter muttering something I'm sure wasn't exactly pleasant grabbed the form and then started to walk back to the line. I realized half way back that I did not want to give this man any type of business at all or even waste my time with someone so rude. I threw the paper on the floor and said loudly "forget this I'll got to staples" and on my way I went.



This man was completely obnoxious and I can not believe he actually runs a business like this if he is the owner. If he isn't the owner then the owner needs to do some serious quality control with his workers because treating a potential customer like that is just unacceptable. I know that I will never ever visit that this place again even if it's the last place on earth to drop off a package or order invitations. I will be sure to tell everyone my experience and I urge anyone to please take your business elsewhere the customer service is vile.



Stay away, far away from this place.

Arthur, the owner, knows his stuff. I do alot of EBAY, constantly getting feedback as to my beautiful packing jobs. I wish I could take credit for it, but it is Arthur's pack jobs. Like he tells me, it is a reflection on me as a Ebay seller, because the goods come in prestine condition, buyers will give me favorable reviews as an Ebay seller. PCI does alot of good things, and like Arthur says, visit his website, parcelcenterinc.com. If you can't find it listed there, ask him. Heck, he even finds cars if you are looking for one. TEN STAR in my book!

Best place in town! Just came from the UPS Store less than a mile away, their price, $165. PARCEL CENTER,INC. price, less than $100. I asked the owner of PCI why they are so much less? He smiled & said, I was not the only one who has asked that! Big difference in these shipping place. Thumbs up for Parcel Center!