What'sNearbyTM

What are you looking for?

Close Search
      We apologize for the inconvenience

      The people search feature on Superpages.com is temporarily unavailable. You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company.

      You will be automatically re-directed to People Search on yellowpages.com in .

      Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

      Details

      Everything Your Heart Desires.

      General Info

      We invite you to visit our showroom and view over 40 burning displays. You will be sure to find one that meets all of your needs and fits into your budget. Our knowledgeable and courteous sales staff are ready to answer all of your questions. Call us today!

      HoursOPEN NOW
      Regular Hours:
      MonClosed
      Tue - Fri
      Sat
      Sun

      Contact Info

      Phone:

      Main - 413-259-4390

      Address:
      1769 Riverdale St West Springfield, MA 01089
      Email:

      Link:

      http://www.fireside-designs.com

      Reviews

      1
      2 Reviews
      Select your rating
      Write a Review
      anonymous

      03/02/13

      1.0

      Buyer beware, I stopped in this store to check out their pellet stoves and asked the salesman for a written estimate for an installed price on a particular stove. He typed up an estimate on his computer and showed me, but refused to give me a printed copy. He asked why, so I could shop around? Well excuse me, But isn't it standard business practice to give a written estimate. This was my second visit to the store and had planned to purchase a stove from them because they offered financing. I told him he just lost a sale and walked out. I guess i was lucky to find out how they really treat a customer before i made a purchase.

      Was this Review helpful to you?1
      Flag Review
      R
      regina.ferris

      01/09/10

      1 Reviews0
      1.0

      Stay away! Horrible customer service. We purchased a gas fireplace 1 year and 2 weeks ago. It has been installed less than 11 months. Since we started using it this fall we have had two problems. Both times we called them and were told one thing and when we went to the store we were told something different. When I called them the owner was rude, laughed at me and refused to help. THe warranty means nothing. Basically they will sell you something and then they do not want to hear from you again.

      Was this Review helpful to you?1
      Flag Review
      Categories
      Fireplaces, Fireplace Equipment, Heating Stoves
      Payment Options
      cash, check, mastercard, amex, discover, visa
      Brands
      Excalibur, Hampton, Napoleon, Regency
      Other Information

      Parking: Lot, Free

      Wheelchair Accessible: Yes

      Suggest an Edit
      Are you the business owner?Claim This Business
      Data provided by one or more of the following: Thryv, Data Axle, Yext.