You MUST be kidding me. You argue with me over how I can get my DRIVEABLE car out of the yard, how it was towed (there were witnesses!!) the cost, you put my car in the auction file more than 2 wks before the final date (that I have record of) . Your customer service skills are lacking, at best. Do not use this company if you can avoid it. Shady, money grubbing, rude, and insolent. You have not heard the last of me.