Stay away!! I have to agree with "angry parent" below. I took my 2 special needs kids there for a routine visit, after searching the web for special needs dentists. After waiting close to an HOUR with no explanation, they began to take my son back. After a stressful visit with office staff clearly not familiar with special needs children, the female dentist informed me that they do not see special needs kids over 8 years old, and I could go to Iowa City. I will never understand why they couldn't have informed me of this prior to sitting there an hour. What a waste of time, and horrible processes.

Stay away!! I have to agree with "angry parent" below. I took my 2 special needs kids there for a routine visit, after searching the web for special needs dentists. After waiting close to an HOUR with no explanation, they began to take my son back. After a stressful visit with office staff clearly not familiar with special needs children, the female dentist informed me that they do not see special needs kids over 8 years old, and I could go to Iowa City. I will never understand why they couldn't have informed me of this prior to sitting there an hour. What a waste of time, and horrible processes.

Stay away!! I have to agree with "angry parent" below. I took my 2 special needs kids there for a routine visit, after searching the web for special needs dentists. After waiting close to an HOUR with no explanation, they began to take my son back. After a stressful visit with office staff clearly not familiar with special needs children, the female dentist informed me that they do not see special needs kids over 8 years old, and I could go to Iowa City. I will never understand why they couldn't have informed me of this prior to sitting there an hour. What a waste of time, and horrible processes.

This Doctor is one of the most kind, compassionate, talented dentists we have come across. Until dealing with this pediatric dentist our children feared their dental work.They now look forward to their exams and do not fear their treatments!

I'm a nurse who moved into town 6 months ago. I asked several other health care professionals which pediatric dentist to bring my children to and Dr. Robert Burns' name came up numerous times. That was a pretty high honor I thought and made an appointment for my 2 children. The office was beautiful and kid friendly (the game room was a big hit for my kids)!!! The waiting room was very busy but orderly and we were seen on-time. That is unheard of in my line of work! Dr. Burns was fantastic and extremely thorough. My children loved him and his staff was very professional. I'm so happy for my children as dentistry has not been one of their favorite places to go. That has all changed now, thanks Dr. Burns!!!! You can bet I'm telling everyone.

I'm a mother of 2 children and a Des Moines area school teacher. When I brought my children (2 and 4 years old) into see my dentist he explained they would be best served by a specialist and referred me to Dr. Robert Burns. I'm sure it had to do with their behavior! I'm one of those extremely protective parents and want the best for my kids, so we made an appointment. When we arrived at Jordan Creek Pediatric Dentistry we were greeted by a kid friendly office and a wonderful staff. My children were immediately at ease. I couldn't have been more nervous. We were brought back to the room where we met Dr. Rob. He was extremely informative and answered my questions thoroughly. His patience with my children was incredible. They were naturally nervous. Being a teacher I know what it takes to deal with children and their anxieties; he was incredible. Also is sings during the exam so beware your children will be singing the toothbrush song at night!Thanks Dr. Rob!

i based my decision on scheduling an appointment with "dr. rob" because of his friendly picture in an ad i saw. i was so disappointed after we left his office on my teen daughter's first visit because he said she needed to get her dental work done in the hospital where she could be put to sleep. she only needed 4 fillings! he refused to do her work in his office! the estimate he gave me included hospital fees etc. (not including the outrageous deductibles i would have to pay to my medical insurance). i thought he was a specialist for kids, aren't they supposed to be trained in dealing with children's needs? i asked if there was any other alternative and he said my only other option was to go to the University of Iowa's dental school? luckily, i found another dentist in wdm who had NO PROBLEMS doing the 4 fillings in their office!

i based my decision on scheduling an appointment with "dr. rob" because of his friendly picture in an ad i saw. i was so disappointed after we left his office on my teen daughter's first visit because he said she needed to get her dental work done in the hospital where she could be put to sleep. she only needed 4 fillings! he refused to do her work in his office! the estimate he gave me included hospital fees etc. (not including the outrageous deductibles i would have to pay to my medical insurance). i thought he was a specialist for kids, aren't they supposed to be trained in dealing with children's needs? i asked if there was any other alternative and he said my only other option was to go to the University of Iowa's dental school? luckily, i found another dentist in wdm who had NO PROBLEMS doing the 4 fillings in their office!

i based my decision on scheduling an appointment with "dr. rob" because of his friendly picture in an ad i saw. i was so disappointed after we left his office on my teen daughter's first visit because he said she needed to get her dental work done in the hospital where she could be put to sleep. she only needed 4 fillings! he refused to do her work in his office! the estimate he gave me included hospital fees etc. (not including the outrageous deductibles i would have to pay to my medical insurance). i thought he was a specialist for kids, aren't they supposed to be trained in dealing with children's needs? i asked if there was any other alternative and he said my only other option was to go to the University of Iowa's dental school? luckily, i found another dentist in wdm who had NO PROBLEMS doing the 4 fillings in their office!

Dr. Burns helped us with an issue with our 4 week old. He saw us the same day we called and was willing to help us. He was very friendly and helpful and we highly recommend him!

Dr Burns was fantastic with our 5-year-old Special Needs daughter. She's extremely orally defensive, but he was so patient and gentle with her and was able to get in her mouth and do a thorough exam. He found issues with her teeth that our other family dentist had missed for years!