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REVIEWS write reviewWrite a Review

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4.5
14 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Leigh T.

12/19/18

Provided by YP.com
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Sheller oil has been my grandmother’s choice for years. Once she became ill, I have had to rely upon a dependable oil company. I have yet to have any problems, I believe I always speak to Debbie. What a pleasant, kind, and helpful staff member!
Thank you

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M
maustin4459

09/16/16

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Kevin was very easy to talk to when he worked on my A/C unit.

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E
Emmie P.

07/18/16

Provided by YP.com
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Sheller Oil & Propane has a great crew that delivers excellent customer satisfaction. They always are able to provide us with honest answers to any questions or concerns.

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Andy B.

04/05/16

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Thank you Sheller Oil for providing excellent customer service. Already calling to schedule my next appointment in April!

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Perry A.

03/10/16

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Thank you Sheller Oil & Propane for being such a great company! You will always have my business.

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K
Kayla J.

10/26/15

Provided by YP.com
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I have never had anything less than an excellent experience with Sheller Oil & Propane. The services they provide to us always meet my expectations.

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Melissa S.

07/10/15

Provided by YP.com
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Sheller Oil is an absolutely superb company. I just moved to Malvern and needed my propane tank filled. They were there the next day as promised. Best pricing in the area, no extra fees, and very simple and straight-forward billing. A week later I scheduled a tune-up for my HVAC system without realizing that the previous owner had it serviced before leaving. The technician discovered this, told my wife, and had the work order cancelled with no charge!!! Blew my mind. Incredible integrity and honesty, which is hard to come by these days. Well, Steve and his crew just earned a long-term customer. Thanks guys!

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anonymous

05/12/15

Using Sheller for the past 35 years, NEVER any issues whatsoever. As they state 24/7 coverage, very true. Service manager always helpful. Too bad review star isn't a 10.

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J
Joseph A.

04/12/15

Provided by YPmobile
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Amen Shanna. I just moved into the South West area of PA and wanted to pay over the phone with a credit card. I was told I couldn't until I set up an account that had to be done in person. I was almost out of oil and couldn't leave work to do so. I quickly did a Google search and found a company that was GREAT and had no problem helping me get oil and all done over the phone.

claimed iconBusiness Response03/11/2016

Joseph, We wanted to apologize for any inconvenience. For the protection of our potential customers, we do not take credit cards over the phone unless we have paperwork on file. Without any paperwork, we are unable to verify if the card is in fact the customer who is responsible for payment's card. In the future, our staff can also email or fax the paperwork to you. Sincerely, Sheller OIl & Propane

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B
Bill M.

12/26/14

Provided by YP.com
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Great local company. I like dealing with the same people year after year. I have had great service for over 15 years

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S
Shanna P.

12/03/14

Provided by YPmobile
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They don't care just want your money

I won't lie, I had nice service with this company for 3 years and last year they came out and put oil in my tank and took me over my budget by like 1500.00. You would think besides the bill they would let you know you were going over but no not until the damage was done . Very convenient for them. The financial woman there is a nightmare and very rude. Obviously never has been in this situation or had to struggle. Instead of helping and listening and understanding one income and Christmas for your kids isn't easy she very cold heartedly told me she didn't care and she didn't want to hear it. Because of her I would be embarrassed to recommend anyone to this oil company. These kinds people are the reason for corporate America. Small business's don't know how to treat people and corporate will do anything they can. That's my review!

claimed iconBusiness Response03/11/2016

Shanna, We wanted to apologize for any confusion. When setting budgets for the year it is based on current prices and estimated usage. When we notice a customer's usage may be higher we will always contact them to work out a payment plan to avoid a balance at the end of the year. We are sorry that we were not able to work out a payment throughout the year with you to avoid the lump sum payment at the end of year. Sincerely, Sheller Oil & Propane

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anonymous

06/12/12

Great locally owned company!!! Get my heating oil delivered and heater/ac serviced by Sheller. If you are looking for a company that is there when you need them look no further.

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anonymous

04/21/11

I was completely surprised when I had a sheller tech out after midnight on what seemed like the coldest night of this past year. Even after calling so late they were still pleasant and had me warm in no time. And to top off i didnt pay a dime because it was covered by my service contract.

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anonymous

03/09/11

They will consistently fill your tank, but they only see you as a dollar sign. Long story short, this company will make it difficult for you to schedule your tune ups, leading to costly service calls (and on top of paying for a contract). Do yourself a favor and steer clear.

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anonymous

03/09/11

They will consistently fill your tank, but they only see you as a dollar sign. Long story short, this company will make it difficult for you to schedule your tune ups, leading to costly service calls (and on top of paying for a contract). Do yourself a favor and steer clear.

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anonymous

12/07/10

Great Locally owned and operated company. I have been using Sheller Oil Company for over 15 years. It's nice to deal with the same people year after year. They are great to work with, and I would highly recommend them for oil delivery, service or installations.

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anonymous

12/01/10

I like the fact that real people answer the phone when you call Sheller Oil Company. I was referred to Sheller from a friend and I am glad that I went with them. After three years of outstanding service I would not have any other company deliver my oil or service my heater and air conditioner. If you want 1st class service Sheller Oil is the company to choose.

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vzeuq4nj

11/18/10

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Used Sheller Oil for a new heating system in our home. Could not be happier! The techs were beyond professional & the job was done right & at a good price! Nice to deal with a local family business as well.

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V
vzeuq4nj

11/18/10

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Used Sheller Oil for a new heating system in our home. Could not be happier! The techs were beyond professional & the job was done right & at a good price! Nice to deal with a local family business as well.

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C
chach70

10/05/09

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I have been using Sheller for quite some time now and use them not only for oil but for HVAC services as well.They are a local, family oriented company that has bee serving the area for years. When you call them, it is obvious that they take pride in their quality service.I feel good about the fact that I can go into the office and talk with the owner if necessary.They offer professional, expert service and are only a phone call away. They are very competitive with their pricing and often offer discounts for long time customers as well as new customers. There is a big difference between the large, non personal companies & this locally owner service oriented family owned business! I will refer them over & over!

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DETAILS
General Info
Sheller Oil & Propane is a family owned and operated heating oil company that has been serving the Chester County area for over 50 years with our office in West Chester. Charles "Wally" Sheller and his wife Betty started the company in 1963 out of the basement of their home with one oil truck. Over the years the company has expanded its services from heating oil delivery, burner service and installation to include: Air Conditioning service and installation 24-hour Gasoline and Diesel fuel access Home delivery and service of Propane Gas Today Sheller Oil operates with nine fuel oil trucks, two propane trucks, seven fully equipped service vans, and 26 employees. Currently, our president E. Bruce Sheller manages the company with his sons Erik and Kevin working in various positions throughout the company. If you are looking for a locally owned and operated heating oil company to serve your heating oil, gasoline and propane needs give Sheller Oil & Propane a call today at 610-692-3388. Remember, Our Roots Are Here Others Only Have Branches.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Social Links
Categories
Propane & Natural Gas-Equipment & Supplies, Air Conditioning Equipment & Systems, Diesel Fuel, Fuel Oils, Gas Companies, Heating Contractors & Specialties, Propane & Natural Gas, Utility Companies
Services/Products
Propane, Tank Sales & Installation(Tank Leasing, Aboveground tanks, Underground tanks, Gas piping, Anode testing/replacement, regulator replacement) , 24 Hr. Fuel Card Access( 3 grades gasoline, bio-diesel, kerosene)
Payment Options
Accreditation

Member BBB

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