I waited over 1/2 hr for my dog's rabies shot which was scheduled for end of day. Heard laughing and carrying on in next office, feeling frustrated I asked receptionist when can I get my dog's vaccination and be on my way, she replied that there are clients before me and that an 'emergency came up'. I was confused why an emergency would cause them to be laughing but regardless, I left without vaccine. Later that evening i got a voicemail from this office accusing me of taking the rabies tag!!! i called back but office closed so i left message that i DO NOT have the tag and never did. Today i got a bill for $6.75 for this invalid tag!!!! I called office this time during business hours, she said call back monday while they look into it, nothing she can do today! I love my dogs too much to go back here and i will be taking them elsewhere because they are too expensive and not very friendly anyway. I will post update on monday after i call them back.

Although Brad Dible is excellent. I recently rescued a dog from an abusive owner and the Wentzville location refused to treat her because I had no documentation that she had been given to me and even told me I should be careful due to legal ramifications! I am lucky enough to know several attoneys all of whom said this was ridiculous and that she is legally my dog. They made me feel like a criminal for rescuing a dog in need and I left crying. I will never go to this clinic ever again. I went to another vet and was praised for helping save her.