Watch Zone
Photos and Videos
- HoursOPEN NOW
- Regular Hours:
Mon - Thu Fri - Sat Sun - Phone:
Main - 973-785-4200
Extra - 973-256-8483
- Address:
- 1400 Willowbrook Mall Wayne, NJ 07470
- Link:
- Categories
- Watches, Jewelers
- Location
- Willowbrook Mall
- AKA
Watch Stop
Contact Info
Reviews
Horrible customer service. I brought my watch in for battery and strap replacement. It was returned to me with missing pieces (screw covers for piece that holds the band in place). I was told that new marching screw covers would be ordered from the watch company. When I picked it up the second time the screw covers did not match the watch and the strap was on backwards. I was also given misinformation about the watch being sent out for a custom band (it wasn’t) and had to continually get in touch with them when I didn’t hear back in a timely manner. This was one of those situations where everything that could go wrong with customer service could. I would give no stars but that was not an option.
I love this store for several reasons, including the great atmosphere of the shop, the number of selections, and the prices.