The customer service that Michael provides is outstanding. We are renting a trumpet from him for our son. The instrument is very high quality. Our son got one of his valves stuck once and Michael came right to the school the very next day and fixed it. We didn't have to deal with a loaner instrument or anything. His prices are the same as the competition, but the quality of the instruments and the service that he provides is so much better! I highly recommend Leonards Music.