This review applies GENERALLY TO GOODYER AUTO SERVICE CENTERS. I HAVE USED HOOK SERVICE ON ONE OCCASSION&THE SAME 'ISSUE OF FINDING CRITICAL PROBLEMS THAT WEREN'T REALLY CRITICAL, AND CERTAINLY COULD BE FIXED FOR MUCH LESS-DID PRESENT ITSELF. MY MAJOR COMPLAINT IS THAT GOODYEAR SERVICE CENTER LOCATED AT HIGHWAY 160 IN FORT MILL SOUTH CAROLINA, DIAGNOSED IN MAY COMPLETELY UNNECESSARY AND VERY EXPENSIVE REPAIRS-&- WOULD NOT IN THE END HONOR THEIR OWN WARRANTY INFORMATION.SO: IN READING THIS 'REVIEW', PLEASE CONSIDER THE DIFFERENCE IN MY LEVEL OF INTERACTION WITH BOTH FACILITIES.Have used {GOODYEAR SERVICE CENTERS; FT.MILL(hwy 521 @ hwy160), & and Hook Service(Waxhaw) in the past-i feel strongly that anyone considering these facilities be forewarned with informatio i got a a very expensive 'lesson learned'. If your purpose is single-fold, and you are steadfast about ONLY ALLOWING THEM TO DO THE WORK YOU ARE ASKING FOR, AND YOU ARE {at least generally versed in auto needs}. For example; you are going for a specific 'service' like an oil change or minor repair; there is no problem-but {personal experience has shown that; if you allow them to say "what's wrong with or (diagnose) a percieved problem, NEITHER FACILITY {SEEMS TO HAVE} ANY ETHICAL COMPUNCTIOUN AGAINST 'FINDING EXPENSIVE REPAIRS-&-SAYING THEY ARE CRITICALLY IMPORTANT TO BE FIXED BY THEMIMMEDIATELY'-WHILE application of SOME COMMON SENSE SCRUTINY WILL NOT BEAR UP, IN FACT, THE REPAIRS WILL PROBABLY BE FOUND ASNOTNEEDED AT ALL. Beware of allowing them to make major repairs, in my casei was stuck, and later found the lied [they nor Corporate would stand behind their own warrenty. I tried to file a complaint with the BBB[AFTER TRYING SEVERAL ATTEMPTS TO GIVE THEM THE OPPORTUNITY AND BEING IGNORED. THE BBB DOESN`T EVEN SEEM TO CARE AS THEY USED TO, BECAUSETHEY SAID I HAD TO JUMP THRU ALL KINDS OF LOOPS TO GET A COMPLAINT FILED.