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Stivers Ford Lincoln

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New Car Dealers, Used Car Dealers

1450 E Hickman Rd, Waukee, IA 50263

888-524-7092

CLOSED NOW: 
Today: 7:00 am - 11:59 pm

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REVIEW SUMMARY

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3.5
3 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

08/16/14

All I can say Austin in the service department is the man! Very trustworthy and he won't tell you something that isn't true! I brought my f250 into him at like 730 with a oil leak not only is he always in a good mood and happy to help but got my truck fixed within hours! Yes they are more expensive but it's a dealer! You take your car or truck their cause they know what they are doing! All I can say is go in and ask for Austin he will treat you right!

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M
mikeyaj74

09/21/11

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I spent 23,000 on a used truck...

I spent 23,000 on a used truck that supposedly came with a 90 day 3,000 mile warranty. 3.5 weeks later the truck has been in the shop 4 times and cost me over 3,000. The warranty covered 600.00 of the first bill the rest has been out of my pocket. If you buy from them don't expect them to stand behind what they sell. Salesman knew I was going on a 2 - 3 month road trip for work and assured me the truck had been inspected and ran great. HAH!!!!!! proof is in my repair bills. STAY AWAY FROM STIVERS!!!!!!!!!!!

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M
mikeyaj74

09/16/11

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if I could give them 1 star I would. Short version is this. I payed $23,000 for a used truck that was supposed to have a 3,000 mile 90 day warraanty. In less than 2 weeks I put $1,500.00 of my own money into repiars for the truck with no help from the warranty company or Stivers. And to make things worse it took me 8 days of phone calls to get a denial. bottm line is that once you leave there lot you are on your own, they will not stand behind there product.

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lkolontar

02/02/11

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Working with the internet Department was fast and easy. they help get my trade evaluated and start my financing. The truck was pulled up and ready for me to test drive. did the paper work and we were done. Thank you for your help we will be back.

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DETAILS

On The Waukee Side of West Des Moines

General Info
We are a locally owned family operated Ford Lincoln dealer, selling new and pre owned vehicles, in operation since 1980. Voted Best Auto Dealer Domestic for 2013, 2014, 2015, 2016, 2017 and 2018. Our service and parts departments are open until midnight, Monday -Friday. We have 12 Senior Master and Diesel Ford Certified technicians. We have an all makes and models Quicklane Service and Tire Center that is open 6 days a week, including evenings and Saturdays. Our all makes Collision Center guarantees our work for as long as you own your vehicle. Additional service hours: Mon-Fri 7:00 AM-12:00 AM
Extra Phones

Phone: 515-987-3697

TollFree: 800-747-2744

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Holiday Hours
2024/01/01Closed
Holiday Hours
2024/05/2710:00 am - 3:00 pm
Holiday Hours
2024/09/0210:00 am - 3:00 pm
Holiday Hours
2024/11/28Closed
Holiday Hours
2018/12/317:00 am - 7:00 pm
Holiday Hours
2024/12/25Closed
Holiday Hours
2024/07/04Closed
Categories
New Car Dealers, Used Car Dealers
Services/Products
    All makes and models maintenance, repair, and collision services.New and Used Fords, Lincolns, all makes and models, Tires, parts, truck accessories.
Payment Options
Brands
Ford Lincoln
Amenities
Shuttle service for repairs, loaners onsite, automated car wash with vehicle service
Other Information

Parking: Lot

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Data provided by one or more of the following: Thryv, Data Axle, Yext.