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State DirectoryDerouin's Plumbing & Heating Inc
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Derouin's Plumbing and Heating Inc, in Watertown, New York, has been providing North Country families with plumbing contractor services since 1923
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat Sun Closed - Phone:
Main - 315-782-6670
- Address:
- 139 Mill St Watertown, NY 13601
- Email:
- Link:
- Categories
- Heating, Ventilating & Air Conditioning Engineers, Hardware Stores, Heating Contractors & Specialties, Plumbers, Sheet Metal Work-Manufacturers
- Services / Products
- Plumbing & Heating Layouts, Custom Plumbing & Heating, Air Conditoining Sales & Service, Installation, commercial, Residential, Residential Commercial Sales Serivce Installation, Electric Heating System Service & Repair, Estimates, Design, Sales, Free Estimates, Air Conditioning, installation, Repair, Plumbing, Custom Plumbing & Heating, commercial, Heating & Air Conditioning, Wtare Heaters, Residential, Air Conditioning Sales, Service, Service & Installation, Sheet Metal Dabricators, Boilers & Water Heaters, Commercial, Heaters, Duct Work, Furnaces & Boilers, Sales, A/C, Heating, Ventilation, Repair
- Payment Options
- Brands
- A.O. Smith, Ao Smith, Bradford White, Commercial, Energy Star, Residential, Rinnai
- Accreditation
Your Authorized Dealer for Rinnai
Energy Star
General Info
Derouin's Plumbing and Heating Inc, based in Watertown, New York, has been providing North Country families with plumbing contractor services since 1923. Our licensed master plumbers have more than ninety decades of experience to take care of all your plumbing, heating, and air conditioning sales, service and installation needs.Family-Owned-and-Operated BusinessFor peace of mind for you and your family, call Derouin's Plumbing & Heating Inc today. We take the responsibility and hassle of plumbing off your hands with no hidden costs and fully-written proposals on all of our plumbing contractor work.
Contact Info
Reviews
Bought a horrid house that has had burst pipes, roots in the sewer line twice, and a burnt out thermocoupler. Each time, someone came promptly, solved the problem quickly, and they were extremely polite. While the prices for simple fixes are a bit higher than I'd like ($110-250), they are my go to plumbers. I just hope I don't have to call them again. Damn house.
I have used them on several occassions for plumbing and heating and the quality of workmanship is excellent. They are honest, reliable and complete the work in a timely fashion. I have used Derouin's and another local competitor over the years and both agencies have a young workforce. Many of the veterans that had been with these firms for years have retired and now a younger work force is in place. Yes as with any change over the years there will be a few bumps along the way but overall Derouin's is an excellent house and have been long standing in the community.
They are horrible. We've used them in the past, and while the actual plumbers do decent work, whoever schedules appointments and answers the phones are awful! Twice now they have said they would have someone call when they were on their way out, and both time when we have called to find out where the plumber was, they tell us that they said they had no one available, when they didn't mention that in the morning when the calls were originally made.
DO NOT USE!!!
01/31/12
Had a leak in my ceiling and called first thing in the morning. I had excellent service, I was told someone would come later that morning and I would receive a call notifying me that they were on their way, which is exactly what happened. Someone was at my house by 10:30 and was able to quickly identify the source of the problem. He was also nice enough to put up with my asking him to do a few other things while he was here. I didn't actually need any plumbing work done besides a drain snaked, but I was very happy with the service I did receive and wouldn't hesitate to use them again.
This is a horrible company. They came out to my home to fix a pipe in my garage. In the spring the pipe broke again. They would not come out to repair what I had already paid for. Needless to say I found a new plumber and will never contact this company again!!!!
I'm not sure how they rate at actually plumbing because the owner refused to do a proper estimate to get the job started. I left a message with his brother, requesting an estimate on re-routing some pipes in an upstairs bathroom that had been freezing. I went into great detail about the pipe layout and how I wanted it done. The owner had been to the house before and was familiar with the problem, but when he went to the house he did not even go into the bathroom to trace the existing pipes. He quoted me $1740 to run completely new pipes and refused to go back an do an additional estimate to actually see where the existing pipes were without charging me because there was no guarentee he would get the job. I feel he should have since it was his employee that failed to convey the actual request.