Waterfall Jewelers
5649 Dixie Hwy, Waterford, MI 48329
248-623-9422
PHOTOS AND VIDEOS
Diamond Castle
39955 Grand River Ave, Novi, MI 48375
REVIEWS Write a Review
06/05/14
f I could give this zero stars, I would. My husband ordered 2 charms for me from here for Christmas. The screwed up the first order, the second time it was too late for Christmas. One of the charms broke and fell off 2 weeks into January, so I had to purchase another one. I then asked them to solder the jump rings closed. The jeweler destroyed one of the charms. They ordered another set and assured me they would order 2 brand-new charms so they would have the exact same finish. I tried to pick them up yesterday....they LIED! They just ordered 1 new charm. Tried to pass them off as both new. When I protested, the manager said, "in a couple of months, they will both look scratched up and the same". REALLY?!?! I demanded my money back for these over-priced charms. I will never shop there again!
I've used Waterfall Jewelers twice to fix my wedding ring. Both times I've been completely satisfied. It's nice to have the kind of jeweler that's truly a jeweler so close to home. Keep up the good work.
Check this place out!
The folks here are friendly and extremely helpful. I've been dealing with the brown family for a lot of years and have ALWAYS been satisfied
- General Info
- We are a family owned and operated full service jewelry store in Oakland County, Michigan opened in 1979. Our successful business has been built upon the philosophy of having knowledgeable staff, selling quality name brand jewelry, competitively priced. Servicing what we sell by quality minded on-site jewelers and diamond setters. We never forget there is a person behind every sale. This is also our promise to you - our valued online customer. Waterfall Jewelers & Gemologists in Waterford 5649 Dixie Highway Waterford, MI 48329 248-623-9422 Waterfall Jewelers II in White Lake in the JC Penney Village Lakes Shopping Plaza 340 Town Center Blvd White Lake, MI 48386 248-698-1200
- Extra Phones
Phone: 248-623-0210
Phone: 248-623-7425
Primary Phone: 248-623-7425
TollFree: 877-884-4000
- Hours
- Regular Hours
Mon - Wed: Thu: Fri: Sat: Sun Closed - Categories
- Jewelry Designers, Clock Repair, Diamonds, Jewelers, Jewelers-Wholesale & Manufacturers, Jewelry Repairing
- Payment Options
- Brands
- citizen, citizen watch, movado, pandora
- Location
- Waterfall Plz
- Neighborhood
- Waterford
- Other Link
- Other Email
- Other Information
Price Range : Average