Thompson Mechanical Inc.
2800 Supreme St NE, Warren, OH 44483
330-372-6400
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02/03/15
Had gas line ran from meter into my attic and down into my utility room and a 90,000 BTU luxaire furnace & air conditioner. They did an very nice job better then I expected, all outside and inside lines look nice. They also help me with pumping my fuel oil tank out and disposal of tank and unused fuel oil, I am very glad I choose Thomson Mechanical as my contractor very knowledgeable.
We ordered a 100,000 BTU American Standard furnace from Thompson Mechanical. They installed. Our home was not heating well. We got a call from them saying they installed the wrong furnace, a 60,000 BTU. We had to endure the removal and install process again. We asked for a discount for our inconvenience, they said no. They did install on Saturday so we wouldn't have to take off work again, which they should have; it was their error. The new furnace had dents and scratches all over it. We asked if it had been installed elsewhere; they said no. The blower wheel was also bent. They ordered new and installed a week later. They ordered a new door. When it came in, it was wrong. They reordered. The whole process took over 2 months. They said they would send us a new warranty with a revised start date. They did not. We had another negative and unprofessional fiasco with this company, but writing about that will exceed the character limit for this forum.
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- General Info
- If you?re looking for a heating and cooling expert, we?re here to help. Keeping your H.V.A.C. systems in working order should be worry free, and should never be hassle. We have expert specialists to take care of all your H.V.A.C. needs. We are equipped to handle your routine maintenance and emergency repairs, so you're never left out in the cold-- or the heat. If you need air conditioning installation or repairs, heating system maintenance or someone to assess your indoor air quality, we have a specialist that can help. Contact us today to put your H.V.A.C. issues behind you.
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