First, be prepared to see a cold face. Second, make sure you have at least $20 cash in your pocket for deposit! Third, for your reference, this shoe guy's charge is very pricy, just about how much a dentist would charge! So for inexpensive shoe, do not repair or go to another repair shop. For a pair of expensive shoe, this comes to forth, do not expect pricy guy can do a good job. He ruined my expensive Italian made shoes. (I accepted his suggestion to have new rubber soles added for a near new pair, now I cannot walk in them. )