Its easy to write a nasty review of a company that you had a problem with...I won't do that. If you need a very basic pool company Independent Pool is fine--opening and closing etc.. However, if you need real expert to fix a bigger problem, again not 3rd grade basic stuff....this company is not the right one. I had a broken part in my pool, and basically they "patched" the problem, didn't tell me that the best they could do is a patch until after the $500 bill. I found someone who was more of an expert, and another $500 later, it was fixed in 24 hours, when it took several calls and literally all summer of getting the brush off that "well, that's the best that could be done..." A real expert, 24 hours..all done. So, again, open, close, put the cover on, flush the system--they're fine. If you have a real problem, save yourself the aggravation and money, call a someone else.