So, took a week plus to get a tect out to the house when the A/C went out. The tech Frank came about 5 hours later then scheduled, but hey he got there. Took him all of twenty minutes to find the problem, a faulty relay switch, great. Now, $275.00 for his half hour of work, not so great. He also left me to screw the panels/ covers back on the unit. Don't think I'll be using them ever again.