The whole experience was very smooth from the phone and customer service to the move. They made sure that everything was wrapped properly and safe. The movers where very friendly and you could tell they knew what they were doing. I Definitely recommend.

Great and friendly service! Everything was done according to plan. I was worried we wouldn’t get our shipment in time because we had a couple days before a work trip, but things arrived on time and everything worked smoothly. I’d highly recommend them to family and friends!

I used hero moving services and I had to say they are real heroes, I found moving super stressful at first but they made everything so smooth. Excellent service and communication. Guys were really kind, and hard workers. Highly recommended ⭐️⭐️⭐️⭐️⭐️

We held high hopes for the best in choosing HERO moving company for our household move from Honolulu to Kona Hawaii.
Pros:- Offered the best (initial) price among all shippers. Great sales pitch.
Cons:
Confusing information provided regarding estimate, shipping/arrival schedule, and insurance.
Breakage of household items during packing.
Damage to NEW wood floors during packing.
Poor packing.
Damage to $10,000 Tempur-pedic mattress by movers kicking and abusing mattress to fit into a full transport truck.
Lack of communication
Poor information regarding shipping insurance eventually resulting in no coverage for breakage.
Damage of $5000 table upon arrival at new location
Breakage of expensive antique furniture upon arrival at receiving location.
Home damage to carpets and walls at new location while un packing.
Poor communication of unskilled contract workers at new location.
Lack of communication to resolve damage issues.
In the end costs exceeded price of the most expensive shipper.
WE WOULD NOT RECOMMEND THIS MOVING COMPANY!! VERY DISAPPOINTED!