This has been the easiest car buying experience we have ever had. Everyone has been polite, honest (which a quality rarely found in the car market) and personable. I would HIGHLY recommend this dealership to anyone looking for a reliable vehicle.

We have nothing but great things to say about RK Subaru! Ray Phifer and the rest of the RK team went above and beyond to give us an amazing car buying experience. Ray was extremely patient with us and answered every one of my million questions. He made us feel comfortable from the moment we met him and we never felt pressured to make any decisions. I had always heard that Subaru is known for their great customer service and RK Subaru definitely exemplifies that. I even got the "new car bow" and special moment that I had hoped for! Thank you, Ray Phifer, for taking such great care of us! We love our new Subaru!

Here was the closest dealership to where we live. We met the sales manager in February, and he seemed sincere and knowledgeable, so we decided that's where we would go. Lynn was very helpful and very informative, both when buying the car and when we came to pick it up. She showed us some features on the radio, and even pre-set some things for us. The process with the signing went so fast, I didn't even notice that until a few days later when I was reading all the papers. We are really enjoying the car. We plan on driving it for at least ten years, preferably closer to twenty. It was a good experience.

There are only three Subaru dealers in this area. There are two in Virginia Beach/Norfolk. We stopped at the other one first, and we weren't pleased with the salesman. They only had the basic, basic model on the lot, and he didn't seem to care if we wanted to buy a car or not,. So, then we drove over to your place. Lynn is great! She's very nice, very personable, very informative. When we came to pick up the car she went through everything with me; she programmed anything that needed programming. I think it was her own personal car that she showed us first. She had a few more bells and whistles on her car than what I wanted on mine. I made sure we only wanted to deal with Lynn. The finance manager, Arsenio is very nice. And I have to admit, he was a lot of fun. When you're making such a big purchase it's good to laugh a little bit. I love our Forester. Our other car is a 2002 Mustang; we hadn't bought anything since that car. The Forester handles a lot sportier than I thought it would. I like it a lot more than the Mustang. I'm the only one who drives it. I told my husband he could drive it, but he says no, it's my car. Actually, I'm glad; he would be harder on my car than I am. It's just me, my momma and my husband and the car fits us perfectly.

I was referred to RK Subaru by my brother-in-law. He told me about Lynn, his salesperson. He was right. Lynn is the greatest salesperson I have ever met. She is so nice, but she's totally knowledgeable. I was treated like a valued customer. Financing explained everything I needed, but didn't take all day. It was easy, very professional. I will come back when I buy my next car!