It was a good experience with customer service, I need it to has cleaned my wedding ring as soon as possible so they told me to leave the set it does not take long. Had a good walk around the area and window shopping I have not done for long...I receive a call to pick the ring surprised because it was fast. Went to the store and when I saw the ring could not believed they also installed some missing tiny diamond!! Hey!!! what else I can say.... good and excellent job AH!!! the cost it was fantastic!! I'll be there soon thinking in diamonds!!

If you read ALL the reviews from Guest G. He has a watch repaired in Virginia, owns Hotels in Hawaii, is a loyal patient of a doctor in Irvine Ca. and has used EVERY 24 7 locksmith in the country. Needless to say, this poor reviewer needs a life and I wouldn't put much credience into any of his reviews!

When I purchased my Omega watch at Jared the salesperson was quick point out that a quality high end timepiece like the Omega comes with a lifetime battery replacement program (which I ended up having to pay for). What the salesperson didn't mention is that Jared Jeweler's does not service Omega watch batteries (as other jewelers do) and that they would need to send my watch "back to the factory for 2-3 months" to replace the battery.



This is absolutely absurd, no reasonable person is going to purchase a watch, car, refrigerator, toilet or any other merchandise knowing that the item (watch, car, etc,) would be unusable 10% - 25% of the time because normal maintenance requires it to be in the shop to have the battery replaced.



I insisted to the store manager that I had been tricked and scammed by the unethical sales practices and would like to replace my $2,300.00 Omega with a normal watch of equal value that I could use 99.99% of the time. He refused and referred me to another local jeweler that could replace Omega watch batteries in 2-3 days, but it would cost me $65.00 even though I paid extra for the lifetime free battery replacement to Jared.



Disreputable and dishonest companies like Jared never succeed.