It's a cute little hair place and the people are really nice, but extrememly overpriced and the results I got from a highlight and trim were not impressive. When I left, my hair was full of too many products that left it dry and crispy. The styling made me look like I was in an '80s big hair pageant- odd curls, frizzy and teased! I couldn't wait to get home, straighten and de-frizz it, and put it up so nobody could see it. the highlights are basically unnoticeable and the color is drab. Not what I expected for $155 (with coupons). They have a 1 week guarantee where they'll fix/change anything you don't like, but I can't imagine going back.