I've never had a bad experience at this Baskin Robbins! The staff is friendly and helpful, and their ice cream is the best! (It's hard to go get a carton of ice cream at the store after having BR ice cream.) I often get a quart of ice cream and bring it home. It's a bit cheaper that way. Watch for months that have 31 days in them. You can get an ice cream cone for a really good price on the 31st day of the month!