I ordered flowers from them to send to my wife at work the other day and the product that I ordered that was displayed on the internet was not even close to what my wife received. I tried to e-mail them with a complaint and a side my side comparison shot but none of their e-mails work except their little form on the "contact us" page which is limited to 750 characters and no images. they called me and were unapologetic about the looks of the arrangement saying that some of the flowers were "tight". If by tight they mean completely closed and unappealing then yes. finally they told me they would send a new arrangement to my wife's work but would make her go through the hassle of exchanging the original flowers for the new arrangement. When the new arrangement got there my wife said they were rude and were making a big commotion about the order being a complaint order and basically just bringing a negative feeling to what should have been a great experience for my wife at work. I did not send her these flowers to cause an inconvenience and a bad experience but that is all these florists were. if you want sub par arrangements and poor customer service, this is the place for you, otherwise look elsewhere.

http://www.avasflowers.com/iowa/florist-des-moines-ia/