Rocket Lube & Wash
4529 S Peoria Ave, Tulsa, OK 74105
918-742-7551
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01/07/13
Go elsehere, Tulsa! I had my oil changed, and since the exterior wash was "free" with the the oil change (included in the price is more like it), my 4Runner was washed as well. By the time I drove home, less than a mile away, my pants and underwear were sopping wet. After changing my clothes, I called RocketLube and asked if they could tell me what was spilled in my seat water or something else. The lobby manager was rude and insisted I return to the store. (sigh) I went back and showed them the wet seat and the wet carpet behind the driver seat. They gave me an uber thin plastic seat cover and sent me home again. I'm not kidding. No apology, no explanation, no coupon, no refund. I put my towel back in the seat and returned home. Read the other bad reviews! Neither the lobby manager nor the general manager take responsibility when they've done something wrong. A simple apology would have made me happy, but wet underwear and no apology results in a bad review. Grrr!
- Hours
- Regular Hours
- Categories
- Car Wash, Auto Oil & Lube, Auto Repair & Service, Automobile Detailing, Gift Shops
- Services/Products
- Car Wash Equipment
- Payment Options
- Neighborhood
- Brookside
- Other Link
- Other Information
Services: Oil Change