We have bought good used tires from this shop for 3 years. Just in the last 8 months their business practices have gone bad. 3 months ago replaced tire and tech cracked hub cap forcing it on rim and putting on lug nuts. I called to tell them and he said in broken English " It was Rotten". No it was forced on. Let that go one time incident. Last week replaced another tire. This time kid misthreaded lugnut on stud and when I took car into a brake shop for new brakes, they had to break the stud. Costing me an extra $80 as it was already missing one. Cannot put tire on with only 3 studs. Called again and guy said "you should have taken back to us if we made mistake. Our business isnt going to pay that much" when I explain we didnt know it was crossthreaded until took it in for brakes. Then acted like he couldnt understand me. Owner is "out of town" manager "in later"..im stuck with an extra $80 now.