I just read that other review and wow, I couldn't disagree more. My experience at Lynn Gordon was amazing. The room was perfect and the window wall was covered by some sort of professional covering that is completely private and there was no way anyone could possibly see in. My facial was the most amazing experience, i even fell asleep a little. And my wax was quick and really easy. I'm a regular customer now without doubt, everyone there was great, I loved it, they loved me, I had fun and I think you (whoever you are reading this) should treat yourself and check them out.